DELIVERY TERMS & CONDITIONS
PlasteringSupplies is proud to offer FREE SHIPPING to all Australian orders above $149*.
All orders under $149 will incur a flat fee of $12.90 (standard postage) or $25 (express postage) nationwide.
We aim to ship all orders within 1 business day from date of ordering and funds clearing. Please note, during peak periods, orders may take up to 5 business days to be shipped from our warehouse.
All orders are shipped from our Victoria warehouse via the following couriers:
· Australia Post
· Aramex
· Direct Freight
· Border Express
· StarTrack
Once dispatched from our warehouse, you will receive an email containing tracking information. Please use this tracking number to track your parcel on the relevant courier’s website.
PO BOX DELIVERIES:
Please note parcels over 20kg and/or over 100cm long CANNOT be sent to PO Boxes.
If ordering an item of this size, please include a physical delivery address.
In the case where a bulky/oversize item is ordered to a PO BOX delivery address, the order will be cancelled and need to be reordered with a physical delivery address.
BULKY/OVERSIZE SHIPPING COSTS:
Large/oversize/bulky items may incur ADDITIONAL SHIPPIING COSTS.
For an accurate price, please contact our Customer Service team via email ([email protected]) prior to ordering.
*SOME ITEMS MAY INCUR AN ADDITIONAL SHIPPING CHARGE AFTER YOU CHECKOUT. YOU WILL BE CONTACTED AS SOON AS POSSIBLE TO PAY THESE CHARGES OR HAVE YOUR ORDER REFUNDED.
Please note bulky items may incur an additional shipping charge at (or after) the checkout. These items DO NOT qualify for free shipping.
RURAL/REMOTE DELIVERY ADDRESSES:
Some items may incur ADDITIONAL SHIPPIING COSTS due to a rural/remote delivery address.
For an accurate price, please contact our Customer Service team via email ([email protected]) prior to ordering.
*SOME ITEMS MAY INCUR AN ADDITIONAL SHIPPING CHARGE AFTER YOU CHECKOUT. YOU WILL BE CONTACTED AS SOON AS POSSIBLE TO PAY THESE CHARGES OR HAVE YOUR ORDER REFUNDED.